Ankefa Technology has released a new generation of intelligent queuing and calling number all-in-one machine, redefining the customer experience
Shenzhen Ankefa Technology Co., LTD., a leading technology enterprise headquartered in Guangming District, Shenzhen, officially announced today the launch of its new generation of intelligent queuing and calling number all-in-one machine. This solution is designed to bring revolutionary efficiency improvements and customer experience optimizations to places such as banks, hospitals, government service centers and retail industries that need to manage customer flow efficiently.
The traditional queuing method often leads to crowded and chaotic on-site environments as well as customers' anxiety. Ankefa Technology's new generation of all-in-one machines directly address these pain points, perfectly integrating stable hardware with flexible intelligent software to provide customers with a comprehensive and seamless queue management solution.
Core functions and significant advantages:
Efficient ticket diversion and transparent waiting: Customers can collect their tickets by themselves through a simple touch screen interface, and the system will automatically assign them to the corresponding service queue. The clear and bright display screen updates the queue number and estimated waiting time in real time, effectively managing customer expectations and reducing on-site congestion and inquiry pressure.
Seamless integration and multi-channel notification: This all-in-one machine supports connection with SMS, wechat official accounts or mobile apps. After collecting the ticket, customers can leave the site freely and receive real-time notifications via their mobile phones when the number is approaching, thus making full use of the waiting time and enjoying the convenience of "virtual queuing".
Data-driven decision-making and efficiency analysis: For managers, this device is not only a queuing tool but also a powerful data analysis center. The system automatically generates detailed reports, such as peak periods of customer flow, average processing time at each service window, and customer churn rate, providing key data support for optimizing personnel allocation and improving service processes.
Robust and durable industrial-grade design: Inheriting Ankefa's manufacturing advantages in the field of industrial control equipment, this calling number all-in-one machine adopts industrial-grade durable components, capable of withstanding high-intensity and long-term use, ensuring stable operation in key public service places.
The unique value of Ankefa Technology:
As an enterprise dedicated to touch interaction and intelligent display technology, Ankefa Technology has demonstrated its core advantages in this product.
"Many queuing systems either have unreliable hardware or rigid software that cannot meet the specific needs of different customers," said the product manager of Ankefa Technology. "Our solution is different." We not only offer a machine with stable hardware, but also provide a highly customizable software platform. Whether it is integrated with the customer's existing management system or the interface and logic are adjusted according to specific service processes, we can provide cost-effective customized solutions.
Wide range of applicable scenarios
This intelligent queuing and calling number all-in-one machine is an important extension of Ankefa Technology's product matrix in the fields of "People's livelihood and consumer equipment" and "commercial display equipment", and is very suitable for the following scenarios:
Public services: Municipal hall, Tax Bureau, social Security Bureau, etc.
Medical and health care: Hospital outpatient departments, pharmacies, laboratories.
Financial services: Bank branches, securities company business departments.
Retail and catering: Customer service centers of large supermarkets, telecommunications business halls, fast food restaurants.
About Shenzhen Ankefa Technology Co., LTD
Shenzhen Ankefa Technology Co., Ltd. is an emerging technology enterprise, specializing in the research and development, manufacturing and sales of display devices and intelligent interactive devices. The company possesses complete R&D and market service capabilities, with its product matrix covering four major fields: commercial display, education and office, consumer goods for daily life, and industrial intelligence. Ankefa Technology adheres to the development concept of "practical technology, compatible products", and is committed to providing high-value intelligent interaction and display solutions for the global commercial, educational, industrial and public service sectors by leveraging the advantages of its combination of hardware and software.